Des Moines Veterinary Hospital

Des Moines Veterinary Hospital is a small-animal clinic in Des Moines, Washington, located at 21935 Pacific Hwy S, Des Moines, WA 98198. The clinic treats dogs and cats. On Google it is rated 4.5/5 from 405 reviews, with several recent reviews focusing on staffing and doctor availability changes during 2026.

Services

•Veterinary care for dogs and cats
•Appointments for exams and ongoing care
•In-house or send-out lab work discussed in reviews, including blood tests and blood panels
•Prescription medications and refills (noted in reviews)
•Payment option noted in reviews: CareCredit
•Exotic pet care: a recent review states the clinic no longer takes exotic pets

Pricing

No published pricing information is available; one recent reviewer described pricing as around average and noted that CareCredit is accepted.

People

Dr. “Ram” is named in a recent review.

Reviews

Google reviews show a 4.5/5 rating from 405 reviews. Recent written feedback frequently mentions difficulty reaching the clinic by phone, appointments being canceled or impacted by a doctor not being available, and delays in receiving test results; several reviewers also describe staff and doctor turnover in 2026. A smaller set of recent comments highlights positive in-room experiences once seen, including clear communication from Dr. “Ram” and reasonable pricing, while one reviewer also reported a medication quantity issue and another noted the clinic no longer sees exotic pets.

Reviews for Des Moines Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 405 we track in total. Recent reviews may not be representative of overall sentiment.

Brooke Honnen

1 month ago

Editing in 2026, years later. They no longer take exotic pets. Its really gone downhill since our doctor retired. It seems they never actually have a doctor on site anymore. They close randomly and even when they are open no one answers the phone. I've been given the wrong number of pills for a medication my dog NEEDS and end up scrambling to get him more on time, but no one answers the phone! Im standing outside right now waiting for an appointment to get more of that exact medication, it should have started 30 minutes ago.... but no one has shown up.... doors locked. I will not be using this vet anymore. ----- They take exotic pets, so its really nice being able to take my ferrets and my dogs to the same doctor. Super affordable ( especially for and exotic pet hospital) they always keep you informed and are super friendly.

Morgan Masse

2 months ago

They used to be great but seemed to have gotten new ownership in the past couple of years. They only seem to have fill in doctors who are nice, but inconsistent. They rarely answer their phones and left us waiting for blood test results for over a week- which we needed for multiple specialist and ER appointments that it was too late for. Also apparently you are supposed to do blood panels when your cat turns 10- we were not told or offered that, not sure if it would have caught his heart condition, but would have been good to have

Ethan

We had a an appointment scheduled to bring our cats in for an appointment only to get there and say that no doctor was available that day. Very frustrating to take a day off of work and go through the hassle of getting the cats there only to be told they can't be seen. Things like this do happen, so we rescheduled for one week later, only to have the exact same thing happen!! We did at least get a call this time to tell us that no doctor would once again be coming in, but with less than 24hrs of notice. It is beyond frustrating to schedule two different days off of work to make a trip to the vet only to be told that sorry we don't have anyone that can help you. Needless to say we will be going to a different vet, that can hopefully keep up their end of the bargain. The lady working the front desk when we went in for the first failed appointment was at least nice, but beyond that this has been an awful experience.

Jose C

Phone never gets answered and my appointment was just cancelled with no reason given?? Ever since the staff changed it’s all been downhill since, everyone there is so cold with no emotion

Maire Dhu Lemley

Des Moines Veterinary has undergone staffing and Doctor changes in 2026. The website information needs to be updated to reflect new staff and days the 1 resident Veterinary doctor is in office. Phones are not answered every week day now and getting through can be frustrating. Once we did get through, our appointment was scheduled in a very workable time frame. Dr. "Ram" was fabulous and very easy to communicate with. Pricing seemed reasonable and they still honor "Care Credit". Our Billy was pleased as well, with the care and attention given to him.