Vca Vineyard Animal Hospital

Vca Vineyard Animal Hospital is a small-animal veterinary clinic in Kennewick, Washington, located at 1021 W 4th Ave. It treats dogs and cats. Google reviews show a mix of experiences, with some clients highlighting efficient visits and others focusing on communication and cost concerns.

Services

•Veterinary care for dogs and cats
•Wellness exams
•Vaccinations (examples mentioned include rabies and combination vaccines)
•Puppy visits and general health questions during appointments
•In-clinic examinations and treatment with take-home medication (ointment mentioned), including instructions for use

Pricing

No published pricing information is available. Recent reviews describe pricing as above average, including a quoted wellness exam fee and per-vaccine charges, and one review noted an initial exam was free but follow-on services and products felt expensive.

People

Melisa is mentioned positively as a receptionist, and Kaleb is named as a veterinary assistant in a review describing an interaction as rude and discouraging.

Reviews

Google shows a 4.4/5 rating from 144 reviews. Recent comments include positives such as no wait time, a clean exam room, a vet who identified an issue quickly, and clear instructions for treatment, along with complaints about high charges for exams and vaccines and a few experiences describing staff communication as judgmental or condescending.

Reviews for Vca Vineyard Animal Hospital

Note: Showing the 5 most recent Google reviews out of 144 we track in total. Recent reviews may not be representative of overall sentiment.

Lindsay Barrett

1 month ago

Quoted 109+ tax for the wellness exam and then $75 for each vaccine… 75 for rabies 75 for Pavo 75 for distemper 75 for parainfluenza. This is robbery and they are taking advantage of pet owners. Take your money elsewhere.

Ariadna Mantilla

1 month ago

melisa la mejor recepcionista muy amable me atendió desde el primer momento recomiendo esta veterinaria

Country Kennels

2 months ago

Bayley Spendlove

3 months ago

I was very disappointed with my experience at VCA Animal Hospital. As a new puppy owner, I went to the vet expecting to learn more about my dog's health and have my questions answered. Instead, I left feeling judged and discouraged. From the moment I arrived, I felt like I was being criticized for not knowing information that I simply didn't have, since I had only owned my puppy for about a week. The veterinary assistant, Kaleb, asked several questions about my puppy's history and vaccinations. When I explained that I didn't know all the details from the previous owner, he told me I was "unprepared," which felt unnecessarily rude and unprofessional. I was also told that I was overfeeding my puppy. However, when I showed the feeding guide on the dog food bag, it confirmed that I was feeding the recommended amount. Despite this, there was no acknowledgment or apology for the incorrect assumption. Customer service is an important part of veterinary care, and I was surprised by how dismissive and condescending the interaction felt. I came seeking professional advice and support, but instead I left feeling embarrassed for asking questions. On top of that, the pricing was much higher than expected. While the initial exam was free, the cost of the recommended services and products was so expensive that it didn't feel like any real savings. Unfortunately, based on this experience, I will not be returning.

Tanders88

4 months ago

Had an appointment with the vet, there was no wait time, we were led right into exam room, which was very clean. Vet came in, and examined my dog, didn't take long for her to figure out what was wrong. Had his ointment, and was very thoroughly shown how to use and out we went. Great personality with the animals, extremely knowledgeable gave this, vet a five star review 👍 ⭐⭐⭐⭐⭐