Animal Emergency And Specialty Center

Animal Emergency And Specialty Center is a veterinary emergency and specialty facility in Poulsbo, Washington, located at 980 NW Reliance St. It treats dogs and cats, with reviews describing immediate triage on arrival and emergency care for urgent situations. Reviewers also describe it as the only true 24/7 veterinary option in the area, though published hours are not listed.

Services

•Emergency care for dogs and cats
•Triage on arrival to assess urgency and prioritize cases
•Guidance on what needs urgent attention versus what may be able to wait for a regular veterinarian (as described by reviewers)
•Phone intake support to help decide whether to come in for triage (without diagnosing over the phone, per a reviewer)
•Ongoing status updates during hospitalization/monitoring (as described by reviewers)
•Lobby tracking/visibility of patient flow via a track board (as described by a reviewer)
•Treatment for toxic ingestion/poisoning emergencies (reported by a reviewer)

Pricing

No published pricing information is available; one reviewer reported that the clinic did not charge for triage.

People

Staff mentioned by name in reviews include Jackie, Angel, Brittney, Chatney, and Danielle.

Reviews

Google reviews show a 4.6/5 rating from 1,586 reviews. Written feedback highlights prompt triage, calm and kind handling of stressful emergencies, clear communication and follow-through on update times, and thorough care for both dogs and cats. Some reviewers note long wait times and limited evening veterinary staffing, and one review mentions the clinic reaching capacity while still triaging arriving pets and directing callers elsewhere.

Reviews for Animal Emergency And Specialty Center

Note: Showing the 5 most recent Google reviews out of 1586 we track in total. Recent reviews may not be representative of overall sentiment.

Rachel C.

3 days ago

It’s so frightening when there is an emergency with your pet and you do not know how to help. We have brought our dog in twice now for care at the Animal Emergency and Specialty Center in Poulsbo and each time, they have been able to triage our dog immediately and help us determine the best course of action. They have explained simply to us what requires urgent attention and what can wait for our regular vet. I know that there are long wait times to see the actual vet, but waiting when you have an emergency might sometimes be the only option for care. There is usually only 1 vet working in the evenings and the team at the clinic does their best to make sure pets get attention and help. I do wish they’d add more vets so that emergencies could be seen sooner and so that no one in need gets turned away. It would also be nice if there was a fund for those who are able to contribute to for patients who cannot afford care. That said, I am grateful for the care they are able to provide and for the care we have received. The team at the clinic has always been warm and friendly. While they can’t diagnose over the phone, Jackie was patient in listening to me describe our dog’s symptoms over the phone and she was able to help determine we needed to bring our dog in for triage vs. wait until the next day. Angel and Brittney who have been out front are kind and put our minds at ease as much as possible. Chatney and Danielle have both seen our dog for triage and they were gentle and kind with her. Somehow even in the midst of so many emergencies and so many patients, this team stays calm, level headed, and caring. Also, wildly, they do not charge for triage, which is amazing.

Karen Steele

4 days ago

He is doing great! Soft collar we put on has been easier for him. Everyone took great care of him and very thorough. Highly recommend them!

Jason Stiffey

4 days ago

Excellent emergency care for our dog. Especially being the only true 24/7 vet in the area.

Lucy Lucy

1 week ago

They saved Cookies life! Cookie injested Amphetamine drugs while at Battle point park on Bainbridge Island. We never thought taking our puppy to a park could be life threatening. I guess this occurs more often than not. The staff, and doctors were TOP notch!

Amanda Hill

1 week ago

I cannot say enough wonderful things about Animal Emergency & Specialty Center. They took phenomenal care of my poor kitty the second we got there. As someone in the (human) medical field, I understand and appreciate how stressful these situations can be for the patient and the family. I cannot express enough how well trained their entire staff is. From the soft, kind words they use when speaking to families, to the ability to visually triage urgency in the lobby. I also am someone who worries, excessively, when things are out of my control. This team communicated clearly what times they would check in with me on my cat's status and called at that exact time each time. I also really appreciate the track board in the lobby, so anxious parents like me can see what is going on with their pets. When I went to pick my kitty up, they became very busy with other patients, to the point that they were at capacity. Even though they were too full to take new patients, they still triaged patients that came in the door and helped direct calls to nearby facilities that would be able to help. They even checked in with me while I was waiting to apologize for the wait. I live around an hour and a half away from this facility, but it is the closest emergency vet and I will make the drive every time I need to, though I hope I never need to again (respectfully hehe). Thank you again to the amazing team, I wouldn't have my derpy little girl without them.